Applause Company Overview
Applause empowers companies of all sizes to deliver great digital experiences (DX) – across web, mobile and IoT as well as brick-and-mortar – spanning every customer touchpoint.
Applause delivers unmatched in-the-wild testing, user feedback and research solutions by utilizing its DX platform to manage communities around the world. This provides brands with the real-world insights they need to achieve omni-channel success across demographics, locations, devices and operating systems that match their user base. Thousands of companies – including Google, FOX, Best Buy, BMW, PayPal and Runkeeper – rely on Applause to ensure great digital experiences for their customers.
Jobs at Applause
CEO & Co-Founder
As CEO and co-founder, Doron Reuveni is the driving force behind one of the fastest growing tech companies in New England. With clarity of vision about the future of web and mobile applications, Doron has grown the company exponentially– in terms of funding, revenue, customers and employees—in just a few short years. Although his idea of “in-the-wild” software testing through a crowdsourcing model was a radical notion in 2007, it has been enthusiastically adopted as an integral part of the software development process for 1000+ companies worldwide.
In the years since, Doron has led Applause to numerous honors, including the #8 spot on Forbes’ 2013 list of America’s Most Promising Companies and the #16 spot on the 2012 INC 500. Doron himself was also a finalist for the 2012 Ernst & Young New England Entrepreneur of the Year award.
With more than 25 years experience, Doron has become an internationally-recognized expert in software development and testing, as well as startup formation and entrepreneurship. Most recently, he was the CEO and Owner of Re.D Consulting, where he advised enterprise firms on their go-to-market strategies, company direction, and product roadmaps. He assisted early stage startups in raising capital, and provided counsel to VC’s for portfolio companies’ market direction, technology and management evaluation. Prior to Re.D, Doron was SVP of Technology at Enigma, where he led multi-million dollar software implementations for companies such as Ford, Volvo, and United Airlines, while effectively managing a global team of professional software engineers, testers and project managers.
In his personal life, Doron is a husband and father of three active children. He helps coach his children’s soccer teams, and is an avid skier, cyclist and runner. In fact, Doron has run the Boston Marathon for the past nine years, and competed in several triathlons.
Chief Financial Officer
Chris is responsible for overseeing the financial strategy and administrative operations of Applause.
He is a veteran of the IT Services industry, previously serving as the Vice President of Finance for NTT DATA, the 6th largest Global IT service provider. At NTT DATA, Chris held leadership roles that included oversight of the financial management of the Company’s U.S. and Canada Commercial Operations. Prior to NTT DATA, Chris was a Managing Director with a financial consulting firm providing CFO, M&A and Controllership services. Leveraging his financial and technical skills Chris was instrumental in the successful acquisition of significant commercial deals ranging from several million to hundred million dollar customer engagements.
Chris holds both a Masters of Business Administration and a B.S from Babson College and is a Certified Public Accountant.
Senior VP, Global Sales
Tom Bonos joined Applause after serving as the Executive Vice President of Sales for ServiceSource, Inc. At ServiceSource, Bonos managed the company’s combined Managed Services and SaaS sales teams, which achieved nearly $300MM in 2013 revenue. Earlier in his career, Bonos managed North American sales teams for Oracle, SAP America and Benchmarking Partners/Surgency. As the head of sales for Applause, where growth has been steep since launching in 2008, Bonos leads the company’s rapidly expanding global sales operations.
Senior VP, Global Delivery & Customer Success
As Senior Vice President of Global Delivery & Customer Success, Rahul is the company’s Chief Promise Keeper. In this capacity, he leads customer facing Delivery teams to ensure they meet and exceed customer commitments. Among the many areas of expertise he brings is a deep knowledge of payments technology, having most recently led the Enterprise Technical Sales and Integration team at PayPal. In that role, Rahul was responsible for all technical aspects of selling, integrating and building long term value for PayPal’s largest merchants.
Prior to PayPal, he led the Technology Development and Customer Service organizations at a subsidiary of Allianz, where he served as the executive responsible for driving the company’s digitalization efforts. He also spent 8 years at GE in various global leadership roles across Product, Marketing, Sales, and Strategy. He holds a Mechanical Engineering degree from UMass, Amherst and an MBA from Cal, Berkeley.
Chief Marketing Officer
Charlie Ungashick joined Applause in December of 2016. As Chief Marketing Officer, Charlie oversees all Applause marketing and uTest community management efforts. He most recently served as executive vice president and Chief Marketing Officer at Parametric Technology Corporation (NASDAQ:PTC), a $1B global provider of technology platforms and solutions for the Internet of Things.
Prior to joining PTC, Charlie was CMO of Globoforce, a $300M SaaS company in the human capital management space. He was responsible for all aspects of the company’s global marketing and inside sales, and helped lead the company to dramatic revenue and user growth and recognition as an industry leader. Charlie’s deep experience in tech spans both established enterprise software and emerging SaaS-based companies, including participation in two successful IPOs.
In 2010, Charlie co-founded a patient care non-profit organization focused on advancing knowledge and patient care for stroke patients with a congenital heart condition known as a patent foramen ovale. The organization helped advance knowledge among patients, medical professionals and device manufacturers and ultimately lead to official FDA approval for medical device treatment in 2016.
An avid foodie and home improvement junkie, Charlie earned a bachelor of arts in political science and French from Fordham University and a degree in economics from Université Paris-Sorbonne.
General Manager, Applause EU
Jan leads as VP and General Manager the Central European operations of Applause and is responsible for growing the business overseas. In this role, he has been tasked with ensuring that Applause Europe meets its goals around revenue growth and customer acquisition while also ensuring the highest levels of quality and customer satisfaction.
Before joining Applause, Jan was CEO and Co-Founder of Germany based software testing company Testhub which was acquired by Applause in May 2014. So, he has been supporting companies from different sectors to implement and scale innovative software testing solutions for years before joining Applause.
Jan holds a Master of Science degree from London School of Economics and a Bachelor of Science degree from University of Mannheim, Germany.
Senior VP, Strategic Development
Matt joined Applause in January of 2017 in the newly created role of Senior Vice President of Strategic Development. Matt is responsible for further expanding Applause’s global reach and driving growth through business and corporate development initiatives.
He brings over 15 years of experience with high growth technology companies spanning early stages through IPO/M&A as an operating executive, venture investor and board member. Prior to Applause, Matt was the CEO of venture-backed Attend, a SaaS marketing platform (an Applause customer). Previous experience includes operating roles at three companies successfully acquired and several years as a venture capitalist responsible for deal sourcing, due diligence and portfolio management. Matt began his career at PricewaterhouseCoopers after graduating from Villanova University.
Senior VP, Engineering
Rob Mason has more than 20 years of operational, management, and software development experience across many different companies, languages, platforms, and technologies. A meticulous builder and obsessive tester with an eye for talented engineers, Rob’s teams produce innovative, robust software. And, through his own example of hard work and ingenuity, he inspires his teams to reach new heights.
Most recently, Rob was Founder and Executive Vice President of Engineering at Nasuni, where he took the company from initial product concept to more than 10 Petabytes of managed storage consisting of billions of files in a global file system spanning more than 50 different countries and generating more than $10M in recurring revenue.
Prior to Nasuni, Rob oversaw all development and quality assurance as the VP of Engineering at Archivas from 2004 to its acquisition by Hitachi. After the acquisition, he continued in his role as VP of HCAP Engineering, managing the integration of his team with Hitachi’s and supporting the broad rollout of HCAP.
Rob holds upwards of 30 patents including several in the area of test automation. Rob lives on a horse farm in Uxbridge, MA with his wife and many animals. He has a Bachelor of Science degree from Rensselaer Polytechnic Institute and a Master of Business Administration degree with honors from Rutgers University.
Our Mission & Values
At Applause, we envision a world in which digital experiences are woven into every interaction people have with brands. Our solutions enable those experiences to delight users and deliver great commercial results.
Our values represent how we interact with our employees, our community, our partners, and our clients. Since the beginning, we’ve created a winning environment that encourages teamwork, innovation, and success in the market.
Applause is a place where people get ahead. In addition to great career growth, Applause offers its employees a place where hard work – and results – get recognized.
I love the Applause Summer Outings. There isn’t a single time throughout the year that better brings the entire company together. The annual holiday party is also great. Awesome venue, food and band.
The best part about working at Applause is the entrepreneurial environment - not to mention the annual ping pong tournament!
I love working at Applause because every day I know there will be something different to work on and learn from. It’s such a fast paced environment and there is never a dull moment.
We impact almost every company I can name. We have a simply unbelievable customer list. Everybody works hard. We are growing and evolving together.