Tom Cates is founder, chief client officer and chief storyteller of salesEQUITY, a SaaS-based client engagement platform that uses a proven quantitative methodology to measure and assess the health of individual client relationships.

Tom has over 15 years of experience leading consulting engagements focused on the client-facing elements of sales, marketing and client service functions in a wide variety of industries. Follow him on Twitter: @salesEQUITY.