Continuum Managed Services

A unified managed services platform that enables MSPs to profitably backup, monitor, troubleshoot and maintain IT environments.

Continuum Managed Services

99 High St. 31st Floor
Boston, MA 02110

Company Overview

Continuum empowers managed IT service providers, giving them the technology platform, services, and processes they need to simplify IT management and deliver exceptional service to their small and medium-sized clients. Continuum’s vertically integrated IT service delivery model combines an unmatched SaaS-based technology suite with a world-class NOC and Help Desk, allowing them to not only remotely monitor, manage, backup and secure their clients' IT environments from a single pane of glass, but scale rapidly and profitably. Continuum employs more than 1,400 professionals worldwide and monitors more than 1 million endpoints for its 5,800 partners, including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit or and follow on LinkedIn and Twitter @FollowContinuum.

Continuum Boston. VentureFizz

What is it like to work at your company in terms of your culture? 

At Continuum, we subscribe to a work hard, play hard philosophy. In our Boston office, employees often let off steam by playing a round of Ping Pong or visiting our in-house keg and popcorn machine. Interdepartmental socialization is also highly encouraged in each of our offices. Our CEO, Michael George, has even instituted weekly Pizza Thursdays for lunch catch-ups with one another. 

“In our effort to make Continuum a great place to work, we are creating more social times for people to just spend time together. These events are great opportunities to get to know one another at a better, and more personal level.” ~Michael George, CEO of Continuum~

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What’s the best way to get a job at Continuum? 

You can browse all current job openings on our careers section and on our VentureFizz BIZZpage.

We are also active on social media. For all of the latest company buzz, follow us on Twitter and LinkedIn, and like our Facebook page. If you have a question about the job application process, tweet or (DM) @FollowContinuum or send a message to our Facebook page! 

Another way to get a job at Continuum is through employee referrals. As part of our Employee Referral Program, you’ll be compensated if you recommend an employee and that employee completes ninety days of active employment.  

What can someone expect during the interview process? 

We want to make sure we’re right for one another! Our interview process is an open forum, in which candidates learn about the company and how we do things here. Just as we’ll be asking questions that determine whether they’re the right culture and skillset fit for Continuum, job applicants are also encouraged and empowered to ask about us and to gauge whether our company suits their professional and personal needs.     

What can people expect over the course of their career at Continuum? 

When you work at a fast-paced, forward-thinking company like Continuum, you can expect your career trajectory to follow the same limitless path. You’ll be empowered to chart your own course for success, receiving the support from your manager, training and resources required along the way. 

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Are there any favorite activities that the employees do outside of the office? 

Last summer, our Boston office hit the high seas, cruising the Boston Harbor, mingling with co-workers and family, while admiring the historic city’s skyline. We also like to give back to our community. We completed and contributed to the Ice Bucket Challenge to strike out ALS, challenging our CEO who accepted, dressed in full suit attire. Additionally, we’re committed to healthy living- we recently participated in a ContinuuFit challenge which involved a highly competitive 45 day activity tracker challenge between each of our US offices.

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Are there any fun facts or unique stories that you can share about Continuum or individuals that work there? 

In July 2012, we established the Continuum Veterans Foundation to provide financial support to local and national charities focusing on helping veterans find jobs in IT. Continuum is the sole donor to the Continuum Veterans Foundation with a percentage of revenue from our Service Desk going to the Foundation. We also provide preferential consideration in hiring veterans at the company. 

One such employee, Joel Kennedy, Director of Technical Account Management, was recently honored with the Patriot Award by the Employer Support of the Guard and Reserve for his service and commitment to giving back to veterans.

What TV or movie would best describe the working environment and employees at Continuum? 

What we found out at Continuum is that each one of us is a marketer, a developer, an engineer, a sales person, an accountant, an executive, and a Bostonian. Does that answer your question? 

Yep, you guessed it. “The Breakfast Club” best defines our working environment. While we may belong to our own departments, we’re a ragtag bunch of dedicated employees that work smarter, not harder, for our partners. Although we all have to go to work every day, like the 80s brat pack, we find new ways to amuse ourselves and bond over our shared growth…just without all of the hallway sliding.  

Do you have any unique benefits or perks?  

We offer medical, dental, vision, short-term & long-term disability insurance, basic life & personal accident insurance, supplemental life insurance, a 401K plan, paid holidays, paid time off, and flexible spending accounts (FSAs).

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What’s on tap or in your fridge? 

Right now, we have Downeast's summer cider on tap in our keg, but it’s always changing. You could be next to decide!

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Mary Kate McCoy
Inbound Marketing Specialist

"I’ve been working at Continuum for over a year, and I absolutely love it! As a member of the marketing department, I’m constantly inspired by the work our team creates and the innovative ideas we implement. I love that I wake up every day excited to go into work. It’s a testament to the supportive, collaborative environment we emphasize at the company. What I enjoy most about working here is the creative freedom and empowerment we receive from our supervisors. We’re encouraged to take educated risks, backed by data. Most importantly, we’re not just completing tasks. We each have our own respective areas that we’re driving and regularly reporting back progress on. This level of professional ownership isn’t something you get at every company, especially when just beginning your career!"