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How We Work - Mimecast

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Mimecast delivers relentless protection. Each day, we take on cyber disruption for our customers around the globe, solving the number one cyberattack vector – email.

We connected with members of Mimecast's team to get an inside look at the company's day-to-day operations. 

Interested in working here? Check out all of the job openings at Mimecast!


Quick Hit Company Details

  • Year Founded: 2003
  • Number of employees: 2,000
  • Industry: IT – Cybersecurity

Can you share the details on what Mimecast does?

Since 2003, Mimecast has stopped bad things from happening to good organizations by enabling them to Work Protected. We empower more than 40,000 customers to help mitigate risk and manage complexities across a threat landscape driven by malicious cyber attacks, human error, and technology fallibility. Our advanced solutions provide the proactive threat detection, brand protection, awareness training, and data retention capabilities that evolving workplaces need today. Mimecast solutions are designed to transform email and collaboration security into the eyes and ears of organizations worldwide. 

What’s your company’s current working environment for employees?

Mimecast has implemented a hybrid working model. 

  • We leverage core working days, approximately two days per-week for in-person collaboration.
  • This time is used for brainstorming, teambuilding, and larger-scale company events.
  • On non-core days, Mimecasters have the option to work in-office but it is optional.
  • When remote, Mimecasters work on individual tasks and have global virtual meetings.

This model is intended to balance both Mimecast business needs with individual needs and creates a progressive model in how we work and achieve our goals.

What are your company’s core values or how would you best describe the culture at Mimecast?

Company Values

  • Build Our Company Together: We are one global community. We embrace one another’s perspectives and backgrounds in order to succeed as a team.​
  • Invest in One Another: We take care of our fellow Mimecasters. We are honest, humble and authentic in all that we do to support our cause and our colleagues.
  • Make Things Better: We seek to improve on everything we do. We learn from one another and from our mistakes and take meaningful action on those learnings to move forward as one.
  • Deliver a Remarkable Experience: We take pride in our purpose. We strive to create legendary customer experiences every single day.
  • Bring a Resilient Spirit: We were founded with a warrior spirit, showing grit and courage every day by staying focused in the face of adversity, adapting to change, and delivering on ambitious goals.

We’re an energetic, values led business who’s entered an exciting new chapter of growth and transformation, investing in our product, technology, and our people.

We're working tirelessly to create exciting new capabilities, providing our people with unique growth opportunities unmatched elsewhere in our industry, as we accelerate real product Innovation, market expansion with a channel first approach, and always focused on our mission that matters - stopping bad things happening to good organizations. Now is the time to join us and drive growth that’s good for our people and our business.

We'll continue to live the Mimecast way, with a culture that cares, striving to build a better business while we build a bigger business - for the benefit of our people, customers, and the wider community.

Can you share the details on any diversity, equity, and inclusion initiatives?

Our strategy is informed by an approach that focuses on 4 key pillars – Career, Culture, Community and Commerce. This holistic approach will ensure that Diversity and Inclusion touches all areas of our business operations and is built into the DNA of Mimecast.

  • Culture: Driving initiatives internally that enhance our culture and create a sense of belonging for all Mimecasters.​
  • Career: Developing a talent attraction and retention strategy that champions the careers of diverse Mimecasters.
  • Community: Fostering greater community resilience through partnerships with non-profits that engage with underrepresented communities.
  • Commerce: Supporting go-tomarket and sales functions in the support of diverse communities through our product.

Specific Initiative Examples

  • In fiscal years 2021 and 2022, we established defined partnerships with organizations committed to attracting and recruiting diverse talent, including WomenTech and Black Young Professionals.
  • For Director-level and above roles, Mimecast launched a Future Builders Program where members of our Employee Resource Groups and Global DEI Council participate in the interview process. This program sets us up to have a diverse pool of trained Interviewers who actively facilitate discussions on our values and assess for Inclusive leadership competencies amongst candidates. 
  • Employee Resource Groups (ERGs) at Mimecast are employee-led groups who come together based on a shared interest in a specific dimension of diversity. Our ERGs are open to all employees and are built on a philosophy that to build a workplace that works for everyone, everyone must build it together.

What types of activities are employees involved in?

In FY23, we celebrated the fourth successful year of our global Corporate Social Responsibility Program. Underpinned by our donor advised fund with the Boston Foundation, corporate grants have now exceeded $1.4 million dollars.

Mimecast employees are provided with five days of paid time off to promote active, recurring volunteerism. Taken together, volunteers provided more than 1,000 hours of community engagement. As a result of the COVID-19 pandemic, we experienced a decline in volunteering opportunities and resulting hours contributed. We’re proud that, as of 2022, we have been able to hit a new peak in employee engagement with these activities.

All employees are also eligible for Mimecast’s Gift Matching Program, with more Mimecasters (200+) participating in this program in FY23. These funds are set aside to boost employee donations to organizations of personal passion.

Are there any fun facts about the company? 

We have made sure to have many windows in our offices. This is because, like plants, we believe employees will thrive with greater natural lighting! 

About the
Company

Mimecast helps to stop bad things from happening to good organizations by enabling them to work protected.

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