Cybereason gives organizations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question Am I under attack? proactively, without manual effort.
We are a company that wins as one. We are daring, always evolving, and never give up. Most importantly we accept our employee for who they are and embrace people that may not fit the typical mold #UBU.
The Cybereason Global SOC provides global 24/7 active monitoring and proactive threat hunting services that provide fast identification, response, and analysis of alerts so every customers network is guaranteed to be safe and secure from todays and tomorrows threats. As a SOC Manager, you will be a part of the Global SOC team, reporting to the Americas Regional Director, and be responsible for providing positive leadership to the Boston SOC in ensuring our people, processes and technology are meeting service level objectives, agreements, and metrics.
What you will do
- Provide leadership, coaching and mentoring to staff
- Interface with c-suite level customers on a routine basis
- Prioritize and manage personnel assignments to ensure customer networks stay safe
- Regular engagement with other SOC teams and Security Practices teams in Americas, APAC, and EMEA
- Proactive interaction with leadership to voice concerns, issues, or propose better solutions
- Ensure personnel process adherence and audit process completion
- Collect, Analyze, and Act on Operational Metrics and KPIs
- Develop and maintain methodology and framework of Operational Metrics and KPIs
- Deliver SOC-related technical and non-technical presentations to internal and external audiences
What we are looking for
- 5+ years of experience working in IT security
- 2+ years of management experience
- Proficiency in Incident Response Processes
- Familiarity with endpoint security, digital forensics
- Former SOC or IR experience required
- Background and experience in at least one of the following is an advantage:
- Malware Analysis, Threat Intelligence, Penetration Testing, Incident Response, Reverse Engineering or Digital Forensics
- Knowledge of modern operating systems (Windows preferred; Linux and Mac OS an advantage)
- Solid foundation in networking protocols and network architecture
- Familiarity with common security tools and frameworks
- A clear passion and enthusiastic about cyber security
- Coding or scripting experience an advantage
- Motivation to constantly improve processes and methodologies
- Self-motivated and results-oriented
- Excellent interpersonal, verbal & written communication skills
- Good written and oral communication skills, experience with working with international customers
- Degree in relative field preferred
