At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

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We're pet people AND people people here at Chewy. You'll always be empowered to develop meaningful connections with a diverse group of Chewtopians (our Team Members) through our Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities, year-round. Our talented teams have helped create an award-winning culture where you'll be inspired to build, grow, and unleash your fullest potential.
Chewy has won awards for:

  • America's Greatest Workplace for Diversity - Newsweek, 2023
  • Best Company Outlook -  Comparably, 2023
  • America's Best Employers for New Grads - Forbes, 2023
  • Best Career Growth - Comparably, 2023
  • America's Best Employers for Women - Forbes, 2023
  • World's Most Admired Companies - FORTUNE, 2023
  • America's Greatest Workplaces for Women - Newsweek, 2023
  • Women Impact Tech 100 - Women Impact Tech, 2023
  • Best Teams: Marketing, Human Resources, Product & Design, Engineering - Comparably, 2023
  • Greatest Workplaces for LGBTQ+ - Newsweek, 2023
  • Best CEO for Women - Comparably, 2023
  • Best Leadership Teams - Comparably, 2023
  • Values
  • Diversity, Equity, & Inclusion
  • Benefits

Chewy’s culture is anchored in our Operating Principles (OPs), which guide how we engage with our work, our customers, and how we treat each other. The output is a collaborative work environment built on our mission and channeled through our people.
Our 10 Operating Principles guide us every day:
• Customers First
• Deliver Results
• Earn Trust
• Accelerate Time
• Act as an Owner
• Debate Openly; Commit Fully
• Build High-Performing Teams
• Keep it Simple
• Think Big

At Chewy, we are a diverse, inclusive team of passionate pet lovers who are motivated and inspired by what the future can become for our customers and team members.

  1. We value all Chewtopians’ backgrounds, perspectives, and experiences because we understand that diversity makes us collectively stronger.
  2. We know that diversity is an outcome of inclusion, and we are passionate about creating a culture of belonging.  
  3. We aim to set the standard and create a culture that others aspire to emulate. We realize that this journey never ends, and we are committed to continuous improvement for the sake of our company, our Team Members , our partners, and the communities in which we live, work, and give back.

Our Chewy Team Member Resource Groups (TMRGs) play a key role in driving awareness, engagement, and advocacy of matters impacting Team Members at Chewy, as well as promoting opportunities for connection, development, and business improvements.

Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
Chewy University (Chewy U) for learning, growth, and development resources
20% Team Member discount on Chewy.com
Unlimited PTO (for Exempt, Full-Time, salaried employees)
Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
Maternity/Paternity and family bonding leave covered at 100%
Paw-ternity Leave (yes–that means time off when you adopt a new pet)
DEI-focused Team Member Resource Groups (TMRGs)