VentureFizz Job Board

112 Jobs Listed
New York |

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 7,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

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Overview /

The Customer Success Manager is an individual contributor role responsible for all aspects of the client relationship including client satisfaction and performance, as well as executing upon the companys strategies and initiatives. The Client Success Manager will work with new and existing banks and credit unions to proactively manage their path to success using the Numerated Growth Technologies platform. This role will focus on revenue retention and growth through developing and deepening key relationships within your book of business, understanding client goals, and...

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Company Description

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www...

Boston |

Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

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Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks....

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Reggora is seeking a Technical Implementation Engineer to join our rapidly growing Implementations team and support our cloud-based real estate appraisal platform. In this role you will help our clients during their implementations with our platform by offering top of the line technical support.


Who Were Looking For:

The ideal candidate for this role loves working with APIs and integrations and has experience doing so. You are familiar with JavaScript and Python and get excited by...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work...
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Our platform is disrupting the industry in how organizations view the HR function and were committed to breaking down barriers to make HR operations simpler while delivering a differentiated client experience. Namelys Client Service team is directly responsible for delivering client support with excellence. 
 

This leadership role sits within our service team as a member of a cross functional pod. Each service pod supports a client book of business with subject matter experts who support each area of our product. As a Client Response lead you will be...

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Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work...
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Are you an experienced payroll tax professional, looking for your next role within a fast-paced and growing team? Are you excited to help a disruptive HR SaaS company by supporting a critical arm of its Payroll business? 
 

Were looking for a Payroll Tax Specialist who will join our Payroll Operations team in Atlanta, New York or Remote in the US. Youll be a critical source of insight and support for the manual and electronic filing of our payroll tax returns, making timely and accurate tax deposits, performing complex triage of Federal, State and local...

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The Payroll Compliance Analyst role at Namely is a fun and challenging job that will require you to collaborate with multiple teams across the organization to ensure that the Namely Payroll platform stays compliant and abreast of any payroll regulatory changes at the federal, state or local level.

As a key member of the Payroll & Tax Operations department, you will provide proactive guidance to ensure we are compliantly processing payroll for our customers.  Were looking for a team player that is exceptionally customer-oriented. 

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Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented individuals who are excited about innovation, growth, and the exciting world of Relationship Commerce.  If youre driven by a desire to solve problems and deliver groundbreaking insights and solutions youll fit in perfectly! We are looking for someone who is eager to learn and ready to step up and do whatever it takes to ensure that our clients have a rewarding and successful partnership working with Ordergroove.  

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Ordergroove is a commerce technology platform that enables big brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping brands like Walmart, CVS, and The Vitamin Shoppe transform their retail experiences across channels and thrive within the constantly shifting retail landscape.

Were hiring an Account Manager who will be responsible for the...

Boston |

About Drift  

Drift is the Revenue Acceleration platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role and team

We put the customer at the center...

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Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that todays entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about building meaningful, long-term relationships with our customers...

Woburn |

The Client Success Operations Analyst assists with the technology, processes, tools and initiatives that drive efficiency and value to the team of Client Success Managers.  This role is focused on optimizing success operations that directly improve upon client retention, CSM productivity, and the overall client experience. This role also works cross functionally in coordination of client offboarding activities.   
 

Responsibilities: 

  • Under the direction of the Sr. Manager of Client Success Operations, implement, support and...

Remote |

At WorkStep, we make the industrial sector a better place to work. For workers, we provide intelligent job matching, skill development & feedback loops. For enterprise customers, our technology helps source, screen, train & retain hourly talent at scale.

We are looking to expand our fully-remote Customer Success team with a Customer Success Manager who can act as a strategic partner and main point of contact for the stakeholders at our enterprise accounts. Our ideal candidate is solution-focused, growth-minded and takes a consultative and data-centered...

Remote |

The goal of the Customer Solutions team is to drive customer experience and success with Markforged products. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing skills, and technical knowledge to get the job done.

What will you own?

  • Become a subject matter expert (SME) on one or more specific Markforged product(s) - while also understanding how to support a diverse...
New York |

Unqork is the no-code platform thats pioneering a new way for companies to build, deploy, and manage complex enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together were creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

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Ordergroove is a commerce technology platform that enables brands and omnichannel retailers to achieve what we call Relationship Commerce - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships. Our unique combination of powerful technology and proprietary data and analytics, is helping some of the largest brands in the world transform their retail experiences across channels.

Were hiring a Strategic Client Director who will be responsible for the...

Boston |

All roles listed as remote are available as remote within the same country.


Director of Customer Success, North America

Location: Boston, MA [This role is also open to remote work from US or Canada]

Were looking for a people-focused leader to set and execute against our Customer Success strategy for the North America region which represents our largest market. 

The Customer Success team works hand-in-hand with Development and Security leaders from Snyks customer organizations to advance...

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Our platform is disrupting the industry in how organizations view the HR function and were committed to breaking down barriers to make HCM operations simpler while delivering a differentiated client experience. Our Implementation team owns that experience from the beginning by delivering best-in-class implementation of our solutions. 
 

As one of our Implementation Consultants, you will serve as the lead across a clients full implementation by understanding their requirements and configuring our solutions to meet their needs. You will vet through client...

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Customer Success Manager

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:

The Customer Success Manager (CSM) will clearly articulate and demonstrate learning methodologies and best practices to Skillsofts customer base and is expected to share experiences with the Customer Success organization.

The CSM partners with the Skillsoft sales...

Boston |

About Drift

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the team

We put the customer at the center of...

Framingham |

At Rave, we share the common goal of making the world a better and safer place. We're Ravers. Join us on our mission.

Raves support team is expanding to make sure that our life-saving products are working in the best way possible for businesses and communities throughout the country. Rave is seeking a self-motivated Technical Services Engineer with strong technical software skills. You should be passionate about improving public safety, innovative technology, and creating great software. We continue to experience tremendous growthand we want to talk to you.
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Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract...

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[REMOTE US]

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer...

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[REMOTE US]

Tulip, the Frontline Operations Platform, is empowering the worlds leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. With Tulips no-code platform, manufacturers can empower those closest to operations to digitally transform their facilities and gain real-time visibility into the people, machines and processes involved in production--all in a matter of days. 

Manufacturers of all sizes, across industries including consumer...

Remote |

Overview

Who is Virgin Pulse?

Virgin Pulse, founded as part of Sir Richard Branson’s famed Virgin Group, helps organizations build employee health and wellbeing into the DNA of their corporate cultures. As the only company to deliver a powerful, mobile-first digital platform infused with live services, including coaching and biometric screenings, Virgin Pulse’s takes a high-tech-meets-high-touch-approach to engage employees in improving across all aspects of their health and wellbeing, every day – from prevention and building a healthy lifestyle to...

Remote |

The Role

At Cedar, our mission is to improve the broken healthcare experience for patients, this starts with reengineering the patient billing support experience by refocusing our efforts on a patient centric experience and providing exceptional customer service. The Patient Advocate position serves as the liaison between the patient and healthcare provider supporting our patients through the following channels: live chat, phone, and email communications. In addition, patient advocates act as account managers to holistically manage the medical billing process and...

New York |

The Role

Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.

The Implementation Lead is the conductor of the Client product implementation. After a successful handoff from sales, the Implementation Lead coordinates key internal team members to drive project development, coordination and implementation. They act as a...

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The Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model.

The CSM will drive subscription renewals, navigate enterprise organizations, and collaborate with the renewal to ensure on-time renewals.

Develop and manage customer relationships at all levels in assigned accounts in order...

Remote |

We are looking for a tech-savvy analytical thinker who brings positive energy and a good sense of humor to our growing team. The Accounting Data Onboarding Consultant role requires someone with the enthusiasm and aptitude for solving difficult problems and the ability to communicate technical information clearly & concisely. You should be a self-motivated person who enjoys working on teams but also succeeds when flying solo. You should also enjoy working with data for the majority of your day.

Key Responsibilities:

  • ...
Waltham |

NWN Corporation is an established leader in technology-enabled services, transforming the customer experience for commercial, enterprise and public sector organizations through its solution-as-a-service platform. With over 1,300 customers throughout the U.S., NWN provides a unified customer experience with integrated offerings for unified communications, security, contact center, DaaS (device-as-a-service), connectivity and advanced technology solutions.

NWN is looking for several Customer Success Center Engineers to join our team in a REMOTE capacity, covering 1st, 2nd...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

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All roles listed as remote are available as remote within the same country

Enterprise Customer Success Manager

Location: Remote - 

Were looking for an empathetic, curious and experienced professional to join our Enterprise Customer Success Organization to help retain and grow Snyks largest and most strategic customers. 

The Enterprise Customer Success team works hand-in-hand with Development and Security leaders from Fortune 100 organizations to advance their open source security program using the...

Burlington |

The VP/SVP of Customer Experience Operations will set the vision and strategy to maintain and grow our consumer-facing service and telesales organization into a valuable competitive advantage for Aura, with best-in-class quality and economics. Grounded in a deep understanding of Aura’s overall strategy and other functional areas, this leader will collect and present facts and data from the Operations team to influence the overall strategy, and ensure that their team’s strategy and capabilities expand and grow with the business. Reporting into the leader of the D2C...

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Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, were on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. Weve got a leading technology platform and a global payments networked that is unrivaled. What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire was founded in 2011 by...

New York |

Better is redefining homeownership and making it simpler, fasterand most importantlymore accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • Right now were funding over $3 billion in home loans per month
  • Weve funded over $14 billion in loans and $3.5 billion in insurance
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortunes Best Places to Work...
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Were passionate marketers, engineers, and innovators building the technology to power the future of commerce. Were a B2B2C SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscription programs - shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription services by 2023...

Boston |

All roles listed as remote are available as remote within the same country.


Customer Lifecycle Marketing Manager

Location: Boston, MA (Open to Remote)

Snyk is looking to welcome a Customer Lifecycle Marketing Manager who will be responsible for marketing programs that guide and delight customers through all phases of their Snyk journey.  

The Customer Success team works hand-in-hand with Development and Security leaders from modern dev shops to advance their open source security program...

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AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.9B in 2020. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

The Job

We are looking for a self-driven and ambitious individual with experience working with sophisticated name-brand enterprise technology companies.

The...

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Responsibilities:

  • You will exhibit problem-solving skills and the ability to learn the Quickbase product
  • Provide support to our premium support customers
  • Provide detailed feedback to Product on requests from our most strategic accounts
  • Use your support and development background to enable customer success using the Quickbase Platform as a Service technology
  • Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures
  • ...
Boston / Remote |

ChaosSearch is a Boston-based, venture-backed, cloud data search and analytics company. We are located across the street from TD Garden — a 2-minute walk from North Station and the Orange Line.

ChaosSearch is looking for organized and passionate individuals interested in furthering a career in customer success. We are experiencing tremendous growth from our unique data platform and we are looking for hard working, goal-driven candidates to help grow the business.  The ChaosSearch CSE will drive customer success initiatives, keep the company focused on customer outcomes and play...

New York |

CrossBorder Solutions has offices in New York City, Tarrytown NY, St. Petersburg FL, London and Argentina. We are currently in hypergrowth mode and seeking new talent in Austin TX and Houston TX. 

Role Overview:
 
As a Senior Manager within the Professional Services - Transfer Pricing team, you will own client relationships and complete transfer pricing documentation projects for these clients.  To do this...
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CrossBorder Solutions has offices in New York City, Tarrytown NY, St. Petersburg FL, London and Argentina. We are currently in hypergrowth mode and seeking new talent in Austin TX and Houston TX. 

Role Overview
As a Tax Manager for the Professional Services team, utilizing a bespoke technology platform specifically designed to meet R&D Tax Credit documentation needs, you will manage a client portfolio for whom you...
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Reggora is seeking a Customer Success Manager with relevant mortgage industry experience to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

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Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. We give you accurate, comprehensive, and current insights into your computing environments to provide you the data you need to manage, transform, and optimize with confidence.


As a Customer Success Manager at Device42, you will work with and enable our largest and most strategic customers to help them realize the business value obtained through our software. You will combine technology expertise, process discipline, and passion for...

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Were passionate marketers, engineers, and innovators building the technology to power the future of commerce. Were a B2B2C SaaS platform helping the worlds most interesting retailers and direct-to-consumer brands remove friction from the customer experience to deliver recurring revenue through subscription programs -- shifting their consumer interactions from one-and-done transactions to long-lived, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer retailers will offer subscription services by 2023...

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We are currently seeking an SMS/MMS Compliance Analyst based out of our Boston office (remote would be considered with appropriate experience) to provide world-class service focusing on troubleshooting and resolving delivery issues due to aggregator or carrier filtering. Ideally, we are looking for an experienced SMS/MMS Compliance Analyst or someone who has worked  hands-on with SMS/MMS dealing with customers and is looking to expand their experience working to manage a positive environment for e-commerce sending customers to be successful.  

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As a Customer Success Specialist, you will be responsible for building and owning deeper business relationships with new and existing Bullhorn field customers to ensure successful software adoption and usage across our product suite. You will work closely and collaboratively with our Sales, Support, and Professional Services departments to identify customer partnership opportunities, drive customer renewals and improve client health for your assigned accounts.

Why this job is important:

The Customer Success Specialist combines aspects of...

Boston |

AppNeta is a fast-growing global technology company that is taking advantage of the massive performance monitoring marketplace sized by Gartner as $2.2B in 2019. AppNeta has been named five times to the Inc. 5000 Fastest-growing Private Companies list, and has won numerous awards for company culture, including Inc. Magazine and BBJs Best Places to Work and BostInnos Coolest Companies.

AppNeta is looking for an experienced individual with a technical background to join our dynamic Customer Care team as a Technical Support Engineer. You are a person who dives head first into...

New York |

Unqork invented the first completely visual, no-code application platform that helps large enterprises build complex custom software faster, with higher quality and lower costs than traditional approaches--all without a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you. 

The Opportunity:

...
New York |

Unqork invented the first completely visual, no-code application platform that helps large enterprises build complex custom software faster, with higher quality and lower costs than traditional approaches--all without a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The Opportunity:

...

New York |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

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If you are looking for an opportunity to impact English Language programs in school districts through professional development and training, we have a position for you!


We are looking to add a charismatic, collaborative, and results-oriented Training Solutions Manager who will be responsible for leading onsite and online training to ensure that educators can utilize Ellevation to enhance their work for English Language Learners. Working closely within our Partner Success Organization, you will understand district...

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If you are looking for an opportunity to impact English Language programs in school districts through professional development and training, we have a position for you!


We are looking to add a charismatic, collaborative, and results-oriented Training Solutions Manager who will be responsible for leading onsite and online training to ensure that educators can utilize Ellevation to enhance their work for English Language Learners. Working closely within our Partner Success Organization, you will understand district...

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As our Enterprise Support Analyst (aka Tier 2 Support Analyst), you will be involved in resolving highly complex technical and application related inquiries regarding the software product. Our Enterprise Support Analysts focus on building productive long-term relationships with strategic enterprise client accounts.

As an Enterprise Support Analyst, your typical day might include:

  • Troubleshooting software application issues to determine technical root cause and propose remedies, escalating when necessary.
  • Owning customer issues...
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As a remote Technical Support Analyst youre a Bullhorn product expert and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic needs of Bullhorn...

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As a remote Technical Support Analyst youre a Bullhorn product expert and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic needs of Bullhorn...

Framingham |

As a Strategic Client Director on the Strategic Accounts Team, you play a critical role in leading the strategy to grow our strategic accounts. This position is an opportunity for you to create lasting relationships while growing the business, which will empower you to deliver your life’s best work. 

This role will be customer facing and will liaise significantly with C level employees within our accounts and our executive team. You will lead the on-going strategic relationship, executive relationships, product adoption, and billings growth of your customers. This role will...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

Remote |

At Feather, our mission is to transform people's relationship with material goods to create a healthier and happier planet. We are redefining furniture rental for city living and helping people feel at home no matter where they live or how long they plan on staying. By giving people smarter options, Feather is able to keep more furniture in homes and out of landfills.

About this job
We are looking for a motivated self-starter to join the customer success team, which is creating a world-class brand through superb customer experience on a...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

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Who We Are:

Backed by Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series C start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.  

With a CEO recently named a Woman to Watch in 2020 by Luxury Daily, and a CTO from Google, JOOR is attracting top talent to drive market dominance.  We have 140 employees in 10 global offices, including NYC, Philadelphia, LA, Milan, London, Madrid, Melbourne, Berlin and Tokyo. And, we are continuing to grow...

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As a remote Technical Support Analyst youre a Bullhorn product expert and the first point of contact for Bullhorns customer issues and questions. Youll provide an incredible customer experience by uncovering, assessing and resolving customer needs.

Our six week paid comprehensive training program will teach you the ins and outs of Bullhorn software, consisting of instructor-led four-week classroom training, followed by an additional two weeks of on the job training. Upon completion, you will have the skills and knowledge to tackle the dynamic...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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About Drift  

Drift is the Revenue Acceleration platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role and team

We put the customer at the center...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

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Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativityalways in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester...

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Program Manager

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

Boston |

About You:

We are looking for the next Product Support Specialist to join our mission of providing impactful and efficient support to our partners. The Product Support team works closely with educators, administrators and other district stakeholders to help them maximize the tools Ellevation offers to better serve their EL student population. We deliver thoughtful and efficient solutions to our partners by combining communication skills, such as active listening, with technological skills such as Excel, JIRA and SQL. Additionally, we work every...

Remote |

At WorkStep, we make the industrial sector a better place to work. For workers, we provide intelligent job matching, skill development and feedback loops. For enterprise customers, our technology helps source, screen, train and retain hourly talent at scale. We just closed our series A and are growing our core team.

The Part-time Customer Support Associate supports the needs of all WorkStep users. You will help the growing number of hourly job seekers to ensure their success at every step of the job application and employment process. You’ll also be supporting...

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About Drift  

Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

About the role and team...

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About Drift  

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the worlds leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV,...

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Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes. Fairmarkit has been recognized with awards by organizations such as Gartner and IDC, and is backed by strategic investors like GGV Capital, Insight Partners, 1984.VC, and Newfund.



We are looking...

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Now, more than ever, the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

We are looking...

Remote |

About Panorama: 

Panorama Education is a fast-growing technology startup based in Boston and San Francisco  focused on radically improving education. Over 1,500 school systems serving 12 million students across 50 states have adopted the Panorama platform as clients and thought partners, including the entire state of Iowa and Hawaii, as well as large districts like New York City, San Francisco, and Dallas.  Panoramas platform also helps educators collect data about non-academic factors that are key to each childs success in school and in life, such as social-...

Boston |

If you are looking for an opportunity to positively impact school district English Language programs by developing relationships with district leaders and helping them to optimize their use of Ellevation, we have a position for you!


We are looking to add a proactive, innovative, and results-oriented Customer Success Manager who will serve as the main onboarding contact and act as a key relationship manager responsible for account health and ongoing adoption and engagement of Ellevation. Working closely with our Account...

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Background

Have you ever been online trying to pay a bill, and thought to yourself: why are you making it so hard to give you my money? This the problem weve solved for over 2,000 companies across multiple verticals primarily utilities, local government, insurance, and consumer finance organizations.

InvoiceCloud is a fintech solution leading the digital transformation of legacy industries. Our mission is to bring the Fortune 50 payment experience (i.e. when youre online paying your AMEX bill or going through the Amazon...

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Our platform is disrupting the industry in how organizations view the HR function and were committed to breaking down barriers to make HR operations simpler while delivering a differentiated client experience. Namelys Client Service team is directly responsible for delivering client support with excellence. 
 

Were looking for individuals who have a passion for client service, embrace kindness in their interactions, work as effective team members, and strive for excellence in everything they do!

*This is a 6-month contract with the possibility of...

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The Content and Communications Specialist is a skilled writer, responsible for drafting engaging email content and thoughtful and informative knowledge base articles that seek to educate clients and internal partners on the Namely product and processes. The Content and Communications Specialist accomplishes this by following standards and best practices for written content established by the Content Manager and Senior Technical Writer.
 

The Content and Communications Specialist works to ensure that crisp, concise and relevant Knowledge Articles are...

New York |

BentoBox empowers restaurants to own their presence, profits, and relationships. The Hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted and loved by over 7,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, The Meatball Shop, Roses Luxury, and more. Learn more at www.getbento.com.

We are looking for an energetic and...

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Abacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payor industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are...

Cambridge |

We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.


What Youll Be Doing:

  • Handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform.
  • Be a strategic consultant for our agency business, in a role...
Cambridge |

The Customer Success Team at EverQuote is tasked with taking exceptional care of our diverse and ever-growing  agent base. Core to our values as a team is our ability to work with agents to grow their businesses and realize a true return on investment with our products. 

 As a Business Consultant, you will work with a dedicated book of agents to deliver positive campaign outcomes. You will be a strategic consultant and trusted advisor for your customers, in a role that combines both revenue protection and revenue growth. You will recognize and nurture cross and up-sell...

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Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems ...

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About the job

In the Acquia CDP Professional Services team, our job is to design, configure, and deploy the most powerful CDP solutions that the Acquia Platform can offer. We are looking for someone who loves data and working with clients to translate requirements into product technical solutions.

As a Senior Implementation Consultant, you manage all technical aspects of new implementations and revisions for clients, and drive them towards value realization. Be ready to hit the ground running with your leadership, strong analysis skill, technical acumen,...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North Americas fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business...

Waltham |

Exoprise is the leader in Digital Experience Monitoring for SaaS, Cloud apps, and ALL of Microsoft 365. The Exoprise platform empowers enterprises to see,  diagnose, and optimize the applications and networks a business relies on for productivity. We help organizations deliver optimal end-user experiences, find and fix problems fast, and improve their operations with real-time visibility and crowd-powered analytics.

Exoprise is profitable, growing and looking for an exceptional Customer/Sales professional to work with prospects and customers through all stages...

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Senior Support Engineer

At Turbonomic, we are committed to attracting and retaining a diverse and inclusive workforce. We will honor your experiences, perspectives, and exceptional identity. We believe that uniqueness enriches all of us by showing us a range of ways to understand and engage with the world.

 

Who We Are:

We work to deliver best-in-class software so that our customers can assure application performance and empower their people to focus on growing their businesses through innovation. Turbonomic created...

Boston |

About Starry:

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.

Our mission focuses on two things. First, were making the experience of accessing the internet simple, transparent, and delightful. Second, were bringing that...

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WriterAccess, an award-winning content creation platform connecting thousands of businesses with freelance writers, editors, and content strategists, is looking for an Account Manager to service and support our west coast customers. You'll find us on the Inc 5000 List as a 5 Year Honoree with 59% growth in the last 3 years, without even a smidge of investment or VC funding. Join our team of remote employees that keep the content orders flowing and revenue growth going year after year.

The Job In a Nutshell

  • 100% Remote, Part-Time or...
Remote |

Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The...

Remote |

Founded in 2017, Unqork is the industry pioneer enterprise no-code application platform that helps large companies build, deploy, and manage complex applications without writing a single line of code. 

Organizations including Liberty Mutual, Goldman Sachs, New York City, and Maimonides Medical Center are using Unqorks drag-and-drop interface to build enterprise applications faster, with higher quality, and lower costs than conventional approaches.  

In October 2020, Unqork Announced $207 Million in Series C Funding, raising company valuation to $2 Billion.

The...

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