Were defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, impossible isnt part of our vocabulary. Youll face some of the toughest but most rewarding challenges of your career. Theyre worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
Join our Cross Sell Operations team and take the lead on dynamic initiatives to elevate customer engagement by promoting our diverse product offerings. As a Sportsbook Operations Specialist, youll collaborate with teams across Operations, Marketing, Analytics, and Product Development to enhance the customer journey and optimize product flows. Your role is pivotal in managing cross-functional projects, maintaining effective communication, and driving continuous testing and campaign analysis.
What youll do as a Sportsbook Operations Specialist
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Collaborate with various operations, marketing, analytics, and product teams to drive cross-functional initiatives ranging from product enhancements to new promotional mechanics.
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Manage product flows to optimize customer journeys across different product features.
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Deliver high-quality communications to provide transparency and updates to align key stakeholders across the business.
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Maintain a cross-sell testing agenda that drives continued optimization with a significant focus on campaign analysis.
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Operate in a fast-paced goal-oriented environment.
What youll bring
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At least 3 years of relevant operations experience at a technology company.
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A Bachelors degree is required; MBA or advanced degree is a plus.
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Demonstrated ability to think strategically, problem solve, prioritize tasks, and manage multiple projects simultaneously.
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Ability to use data to drive decisions and have experience managing promotions and running A/B tests.
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A detail-oriented mindset with excellent communication skills and an ability to collaborate across several diverse business functions with inclusivity and connectedness.
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Strong ability to synthesize information and present in a memo or slide format to senior leadership to drive change and innovation.
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Experience with SQL/Snowflake and Google Sheets/Slides is a plus.
#LI-MD1
Join Our Team
Were a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Dont worry, well guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is $79,200.00 - $118,800.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.