The Content Experience Staff Software Engineer will define the software architecture and lead the design and implementation of Wellframe’s clinical content management platform. This capability is essential to provide an order of magnitude productivity improvement for our Clinical Content team and to enable Wellframe’s continued growth to support new customers and markets. The Staff Software Engineer will serve as the Technical Lead of the Content Experience engineering team, working closely with the Clinical Content team, engineering manager, product managers, designers, and the other engineers on the team. Success in this role will require leadership of broad architectural work that unlocks new capabilities for the business, strong software design and implementation skills, the ability to reduce the complexity of projects, and effective mentorship to develop the engineering team. You will report to a Senior Director, Engineering.
About Wellframe:
With Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.
What you will do:
- Lead the re-architecture of our backend and frontend systems that handle clinical program content to enable efficient customization as we support new customers and new markets. This work is critical to scaling Wellframe’s business in 2024 and beyond.
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Provide technical leadership for the Content Experience full-stack web development team.
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Translate user stories into software solutions
- Work closely with product managers and designers to understand business problems and scope user stories
- Collaborate with engineering manager to provide good project estimates and enable on-time delivery of projects
- Validate technical design with other engineers
- Maintain a high standard for code quality for yourself and others on the team, including automated tests
- Lead projects end-to-end including technical design, development, testing and on-time delivery with high quality
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Debug and fix challenging production issues
- Participate in on-call rotations to ensure our systems have exemplary uptime and reliability
- Work with internal users to triage, diagnose, and resolve bugs
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Lead software and process improvements
- Identify, evaluate, and implement improvements to product quality and engineering productivity
- Develop a multi-year roadmap for software and process improvements
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Mentor Software Engineers
- Work closely with software engineers to guide their technical and career growth.
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Translate user stories into software solutions
What you bring:
- B.S. or M.S. degree in Computer Science, Computer Engineering, or closely related field of study.
- At least 6 years experience building SaaS or cloud-based commercial software products.
- At least 3 years experience designing, building, and operating microservices
- At least 3 years full-stack web development experience
- Expert knowledge of Java programming and optimization
- Experience designing and building production systems in Google Cloud or other cloud platform
- Working knowledge of backend frameworks such as Spring or Ruby on Rails
- Have designed, built and operated multiple microservices with REST or gRPC APIs
- Knowledgeable in web-security, OWASP principles, authentication & authorization
- Signficant experience designing, accessing, and optimizing relational database schema
- Working knowledge of Javascript, Typescript, and ReactJS or similar JavaScript frontend frameworks
- Proficiency with a modern scripting language such as Python
- Makes good trade-offs for core design and API decisions
- Excellent communicator, comfortable explaining technical problems and plans in person and in writing to both a technical and a non-technical audience
- Active steward of code quality; Effective advocate for testing
- Demonstrable history of technical mentorship
- Experience leading complex initiatives from technical design to delivery
- Thrives on diverse technical challenges — our system integrates a wide variety of healthcare and other technologies
- Passionate about leveraging their technical skills to help improve patient care
- Works effectively in a fast-paced, agile startup environment, and finds fulfillment delivering innovative solution
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Effective communication skills
- Accepts feedback graciously
- Strives not to commit the same mistake twice
- Stays up-to-date on industry best practices and new technologies
Bonus Points:
- Experience with integration of Content Management Systems, and defining appropriate Information Architecture schema
- Experience with gRPC
HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.
Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S.
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work across multiple time zones in a hybrid or remote work environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
- May require travel dependent on company needs.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.